Frequently Asked Questions

Can I reuse beeswax from other producers?

Yes, as long as it's beeswax, you can always participate in our recycle program!

Where can I see how long each candle lasts?

On each product's individual page, below the photos, there is a product description and also an option to view "additional information." You can see the burn time, the candle's weight, dimensions and other details!

Does the burning time vary depending on the type of wick?

Yes, of course! The wick is one of the most important things when we talk about candles! The duration of waxed cotton wicks is longer, while cherry wood wicks burn quickly. The differences with waxed cotton wicks: They burn more slowly and steadily. Cherry wood wicks burn with a wider, crackling flame, good aesthetics and a sound reminiscent of a fireplace; they require more energy (more wax) to maintain the burn.

Can I request different fragrances as a special order?

No, unless it's a custom order. In that case, email am0ra.creating@gmail.com for more details.

Because Amora honor the natural scent of beeswax candles and we only have one specific collection where you can choose candles with lavender, eucalyptus or cinnamon scents. We only add the honey essence, a special touch.

I have a special event (wedding, birthday, baptism, special event). Do you make customizable candles?

Yes, I do. We can make souvenir candles or decorative candles for any event. Please write me an email for am0ra.creating@gmail.com with what you would like and I will contact you as soon as possible. Or you can go to our principal menu and click on "Contact us". You will find some text boxes where you can share some of your information and in "Your message" text box you can write what you want, your ideas, desires, etc.

Is the beeswax you use completely natural?

Yes, the wax I use is of the highest quality. The beeswax comes from my father's family business, from his beehives. We follow all the necessary processes to ensure you have the purest candles in your home. If you value pure, handcrafted products, made with love at home, these candles are for you!

Do gift cards have an expiration date?

Yes, every gift cards are valid for 2 years.

How can I write a review of the purchase I made?

Write to us on social media, Instagram, TikTok or Pinterest, send a private message, or comment on one of our videos. Your support is always welcome in any format!

Is it possible to return the item?

You can read all the information about this process and the conditions in our refund policy in the secondary menu, in the lower left corner of our store.